BRANDED & UNIFORMED FIRST RESPONSE
Commercial Property Protection and Restoration
Reduce costs, minimize losses, and enhance efficiency with ServiceMaster Recovery Management's (SRM) scalable response. SRM provides the fastest response in the industry, better cost control, and single-source coverage for all your locations. Our network has more coverage in North America than any other provider, making it the most expansive commercial restoration network available. It adheres to some of the industry's strictest requirements for commercial restoration.
Throughout our 40 years of operation, SRM has encountered and resolved many of our client's challenges in safeguarding and restoring their commercial facilities. One of the most crucial challenges for minimizing property loss was providing the fastest possible response without compromising consistency or quality. Additionally, we acknowledged the need to manage cost impact, particularly on the first response to smaller, more frequent loss types. While other restoration companies often decline minor losses, leaving clients to find a secondary provider, we believe clients should receive a single-branded solution with consistent job management, invoicing, and communication protocols.
The result of our efforts is the industry's only scalable network response, providing the fastest response time available in a scalable manner dependent on the loss size. This engineered solution offers clients the most rapid response and better control of cost impact by eliminating over-response or the need to pay third-party companies to assess the loss. It also eliminates confusion often caused by a multiple-brand response.
SMALLER CRISES RESPONSE
SRM recognizes that commercial properties usually suffer more minor losses. These relatively small but frequent losses may include:
- Toilet or sink overflows
- Dressing room damage
- Breakroom floods
- Small fires
Responding to these events with an 18-wheeler truck is not cost-effective. That's why most large-loss commercial contractors either decline these service calls or outsource them to another provider. Both of these solutions could be more optimal. Clients are left to identify, hire, and manage a new provider with different rates, management, communication, and overall quality if they decline to service. Even if the contractor outsources it to a local provider, the client will have the same challenges with the service.
LEARN MORE ABOUT OUR RECOVERY MANAGEMENT SERVICES BY CONTACTING US AT (855) 642-2444.
“Excellent response time. Staff was very helpful and listened to our concerns and addressed and answered questions.”
- Richard Thompson, Property and Facilities Manager, City of Ottawa
For over three years, I have relied upon Service Master for almost every emergency that has occurred in our retail branch network of over 1000 locations, across Canada.
Whether it be a flood, fire, vehicle impact or any other threat to the safety ”
- Saul Jacob, Project Manager, The Bank of Nova Scotia
“We can’t thank you enough for what you have done for us. The 2013 Calgary Stampede would not have happened without SRM. We take care of our community and now you are a permanent part of that community.”
- Tracy Reid, Director, Calgary Stampede
At ServiceMaster Recovery Management, we understand that managing restoration projects across multiple locations can be daunting. That's why we offer the only network that provides accurate one-source coverage for all your locations. Many companies with multiple locations need help using different contractors for each site. Even some "national" contractors have individual locations that manage projects differently and provide further communication, individual invoices and varying levels of quality.
With SRM's single-source coverage, you can eliminate confusion and reduce communication errors. We provide consistency across all aspects of your restoration projects, from initial communication to final invoicing and documentation, ensuring you receive the highest quality restoration possible. Our pre-agreed rate schedule applies to all your locations and projects, saving you the need to negotiate rates for each location. This level of quality management and consistency is unmatched by any other commercial restoration provider.